2 yrshousing & resident support
Multi-siteaccommodation across Greater London
SIAlicensed to Dec 2027
Profile
Housing Officer with hands-on experience running accommodation for vulnerable residents across multiple asylum accommodation sites in Greater London. Calm under pressure, strong on safeguarding, welfare and compliance, and used to working with the Home Office, social services and contractors. Final-year BA Business Management student at London Metropolitan University, graduating January 2027.
Experience
Housing Officer – Optisolutions Ltd
January 2025 – October 2026 · Greater London
- Main point of contact for residents across several asylum accommodation sites; deputised for the Hotel Manager.
- Welfare checks, risk assessments and safeguarding referrals; handled incidents, disputes and low-level ASB.
- Weekly property, fire-safety and compliance inspections; coordinated contractors on repairs.
- Multi-agency working with the Home Office, social services and health services.
- Accurate case notes, incident reports and KPI records.
Certifications
- SIA Door Supervisor licence (to Dec 2027)
- Mental Health First Aider
- Safeguarding Level 3
- Certificate in Invigilating Exams – JCQ 2025–26
Education
BA (Hons) Business Management
London Metropolitan University · 2024 – Jan 2027
Skills
Contact
Open to housing, support and tenancy roles in London.
References available on request.